Director of Client Development
About this role
Job Opening: Director of Client Development 📍 Location * India (Requires weekly travel to client locations in Bengaluru and/or Mumbai) ------------------------------ ## 🎯 Purpose of the Role As the Director of Client Development, you will devise and implement strategic business plans to penetrate new markets, build new client portfolios, and drive revenue growth. You will manage the entire sales lifecycle from inception to delivery, acting as a trusted advisor to senior executives. ------------------------------ ## 📋 Key Responsibilities## 📈 Sales Strategy & Market Penetration * Business Planning: Devise and implement targeted plans to build new portfolios and hit revenue targets. * Lead Generation: Prospect, qualify, and close new business by connecting with senior client decision-makers. * Contract Negotiation: Develop pricing strategies and negotiate commercial terms like Statements of Work (SOW) and Master Service Agreements (MSA). * Market Intelligence: Keep abreast of industry trends to identify new business sectors and propose tailored RGP solutions. * Data Discipline: Maintain accurate sales data within the CRM to support analytics and forecasting. ## 🤝 Collaboration & Delivery * Cross-Functional Partnership: Partner with internal Solutions and Talent teams to accelerate the sales cycle. * Synergy with Experts: Collaborate with Regional Practice Leaders and subject matter experts to design client propositions. * Vendor Management: Drive partnerships and collaboration with key technology and service vendors. * Consultant Oversight: Oversee on-the-ground delivery teams and consultants to extract strategic insights. ------------------------------ ## 🗓️ What a Typical Month Looks Like * Client Engagement: Hosting on-site meetings with named accounts at client offices. * Executive Presence: Leading sales campaigns and building relationships at the EVP/VP level. * Solution Design: Partnering with subject matter experts in India and Europe to define client offerings. * Account Expansion: Building "land and expand" strategies alongside Market and Portfolio Leaders. * Pitch Execution: Driving proactive sales pitches, specifically around GCC (Global Capability Centres) and GBS (Global Business Services) offerings. ------------------------------ ## 🏅 What Success Looks Like in Year One * Portfolio Ownership: Running your own patch for transformation activities with a team of ~30 consultants. * Deal Closure: Successfully managing several complex deals from initial ideation to final delivery. * Trusted Advisor: Establishing yourself as a core, trusted partner for 1–2 key executive stakeholders. * Pipeline Predictability: Building a stable, predictable sales path for the upcoming fiscal year. ------------------------------ ## Desired Experience & Skills## 💼 Experience * Consulting Background: Proven client engagement experience within professional services or management consulting. * Industry Focus: Prior experience supporting the Consumer Goods or Retail sectors is highly preferred. * Sales Track Record: A proven history of hitting annual revenue targets through long, complex sales cycles. * Regional Nuance: Strong understanding of how traditional consulting firms sell and deliver within the Indian market. * Account Turnaround: Prior success transforming low-performing accounts into high-growth portfolios. ## 🛠️ Core Competencies * Scrappy & Agile: Willingness to roll up your sleeves and spend significant time on-site at client locations. * Relationship Building: Ability to engage, influence, and maintain relationships at all levels, especially EVPs/VPs. * Commercial Acumen: Strong understanding of risk management, consulting commercials, and profitability. * Specialized Knowledge (Nice to Have): Expertise in Project & Change Management, F&A, IT Services, or Digital Tools (e.g., ServiceNow, Hyperautomation). ## 🌟 Cultural Attributes * Integrity: Demonstrates deep respect for diverse people and opinions. * Resilience: Ability to persevere and adapt rapidly to changing market conditions. * Value-Driven: Strong alignment with RGP's core values: Loyalty, Integrity, Focus, Enthusiasm, Accountability, and Talent. ------------------------------ ## 🎁 What We Offer * Compensation: Competitive salary package. * Market Benefits: Comprehensive leave policy and pension schemes tailored for the India market. * Elite Network: Opportunity to work directly with Fortune 100 and Fortune 500 clientele. * Autonomy: Freedom to define your own path to success in a highly flexible work culture. * Impact: A chance to actively disrupt and change the traditional consulting industry.